FAQ

"What are your ingredients?"

Our handpoured products are 100% soy wax, phthalate-free, and use lead/zinc-free cotton wicks. Everything is also also completely cruelty-free!  We use the highest fragrance load possible for our wax, ensuring the best scent experience.

"Aren't all soy candles the same?"

Our candles and melts are 100% soy wax!

USA guidelines only require candles to be 51% soy to be labeled 'soy candle,' meaning the inexpensive "soy" or "soy blend" products you find at chain stores can also be up to 49% paraffin, palm wax, or other.  The sourcing, production, and burning of these products has been proven to be harmful to both the consumer and the environment.  We refuse to save a buck, but sacrifice our peace of mind by using fillers or additives.

"Do your scents change?"

We have several flagship scents, and rotate 3-4 seasonal scents.

"What's shipping?"

See shipping.

We also offer Delivery in the Greater Memphis Area.

"How do I reuse my candle jar/empty my wax melter reservoir?"

We are huge on recycling and repurposing.  We recommend placing your fully-cooled jar or melter reservoir in the freezer for about 1-2 hours, removing, then gently tapping the item upside down over a paper towel or the garbage.  The freezer will cause the wax to contract and pull away from the sides of your vessel and it should easily pop out.  Then just clean with rubbing alcohol!  (Note: We do not recommend reusing candle vessels for consumable products.)

For any questions, please email grindcitycandleco@gmail.com.